If you book your car with a broker(middleman) they will usually post it on a Transport load board as cheap as possible and the first real trucking company that comes along gets it. This is bad for you and the trucking company. It’s bad for you, the customer, because you are over paying the broker to Carriers your car, so that he can pay himself and the Transport company. Its also bad when you call the broker to find out where your car is and he can’t give you an answer. He has to call the Transport to find out anything about your car, this makes it more frustrating for everyone. It’s bad for the Transport because he is being under paid for the work he is doing. What happens when a Transport is underpaid? First thing is the quality of service goes down. Second, is the Transport has to get cheaper insurance to be able to afford to keep his business afloat. This effects you because the insurance coverage of your vehicle is not as good.
The way we solve this problem is putting you in direct contact with the Transport company. By going direct, you are paying the Transport more than if you go through a broker and you, the customer, are paying less because there is no middle man. There are some good brokers in the industry, but this industry has had so many fly by night brokerages go in and out of this industry, that its given the brokers a really bad name. Several of the large brokers charge the customer and never pay the trucking company. Then the trucking company holds the customers car until they get paid. In so many cases the customer ends up paying twice. AMERICAN TRANSPORT IS BOTH A BROKER/CARRIER WHICH MEANS WE DO BOTH. SORRY I DO NOT LOW BALL AS I KNOW HOW MUCH IT COST TO BE A CARRIER.
Pros and Cons of Auto Transport Carriers and Auto Transport Brokers
The benefit of using a broker for Auto Transport is selection. A broker has ties with individual pre-approved Auto Transport or know where to post the vehicle online for any Transport to select. When using a carrier instead of a broker, you would be responsible for contacting the Auto Transport individually for Car Shipping.