Insurance Coverage During Transport

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auto insuranceTo make this process as uncomplicated as possible we provide the following information. Here are some helpful tips you may not be aware of when it comes to coverage for your vehicle:

  • The cargo insurance policy in effect during transportation covers damage to the vehicle in the way of scratches, dings, dents, and gouges. It also covers neglect in loading, unloading and transportation of the vehicle by the driver. Any resulting damage would be addressed to the cargo policy in effect by the carrier.
  • Before your car is shipped we provide you with detailed instructions on how to prepare it — the insurance does not cover personal items left in the vehicle.
  • The driver inspects the vehicle for any pre-existing damage before loading you’re more than welcome to make a list of anything you are aware of or even take a couple of pictures of something in particular
  • The driver will perform the same inspection process when he delivers the vehicle. His condition report (bill of lading) will provide you with an opportunity to make note of anything that may have occurred during shipping. If damage occurs he will do our best to rectify the situation or reimburse you for any repairs that your vehicle may need.

What is the process if there is damage to my vehicle upon delivery?

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auto damageWhat is the process if there is damage to my vehicle upon delivery?

Please call the offices of American Transport immediately. In most cases, we have only 30 days to file a claim and if not reported to us within 30 days we cannot offer assistance or be held responsible for any damage that might have occurred.

Additionally, you must clearly indicate any resulting damage that occurred during shipping on the “Bill of Lading” or delivery receipt issued by the driver at the time of delivery.